Privacy Policy.

The Shepherd & Dog is an Indo-English gastropub at Moor Road, Langham, Colchester, Essex, CO4 5NR. For the purposes of UK data protection law (UK GDPR and the Data Protection Act 2018), we are the "data controller" of the personal information described in this policy.

You can reach us about this policy by email at info@langhamshepherdanddog.com or by phone on +44 (0) 1206 291 639.

• Bookings. When you book a table through OpenTable, your booking details (name, contact details, party size, date and time, and any notes you add) are collected and held by OpenTable on our behalf.
• Enquiries. If you contact us by email, phone or WhatsApp, we keep the details you share with us (such as your name, email address and message) so we can respond.
• Website usage. Like most websites, basic technical information (such as pages visited and approximate device type) may be logged to keep the site secure and working well.

• To manage your table booking and any changes to it.
• To reply to your enquiries and provide the service you asked for.
• To keep our website secure and improve how it works.
• To meet legal or regulatory obligations where required.

We do not sell your personal information, and we do not use it for marketing unless you have explicitly asked us to.

We share personal information only where needed to run our services: OpenTable (table bookings), our website hosting provider, and email or messaging services you choose to contact us through. Each of these processes data under its own privacy terms. We may also share information where the law requires it.

We keep personal information only for as long as needed for the purpose it was collected - for example, booking records are kept for a reasonable period after your visit, and enquiry emails for as long as the conversation remains relevant - after which it is deleted.

Under UK GDPR you have the right to:

• Ask for a copy of the personal information we hold about you.
• Ask us to correct or delete it.
• Object to or restrict how we use it.
• Complain to the Information Commissioner's Office (ICO) at ico.org.uk if you are unhappy with how we handle your data.

To exercise any of these rights, email info@langhamshepherdanddog.com.

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